Which one of the following should a letter of complaint AVOID and NOT include?
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A.
Specific details of the complaint
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B.
Details that would help the recipient to act
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C.
Threats of future legal action
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D.
Suggestions about how the complaint could be redressed
Correct Answer:
C. Threats of future legal action
Explanation:
Threats of future legal action should be avoided and not included in a letter of complaint. Hence, option (c) is correct.
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