When you send an e-mail in your official capacity as the CEO of an organisation to the CEO of another one, who happens to be vender whose absence will sever the supply chain, escalating an old complaint, what will be your initial and last sentence in the body, after your greeting and before your signing off?
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A.
I am afraid you are taking advantage of the fact that without your products our factory will close down... Help us avoid further delays and losses.
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B.
We are recording our complaint .... Take immediate action if you don't want us to terminate your contract.
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C.
This is with reference to the complaints from our production team about the last two batches of xxxxxx, which have come to my attention ... Hoping for a final solution from you.
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D.
It was nice meeting you in the club and getting to know your views on the last budget... Please do what you can at your end.
Correct Answer:
B. We are recording our complaint .... Take immediate action if you don't want us to terminate your contract.
Explanation:
Our initial and last sentences in the body of an e-mail will be - "We are recording our complaint .... Take immediate action if you don't want us to terminate your contract." Hence, option (b) is correct.
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